we will promptly assist you with the necessary after-sales support. We are committed to ensuring your complete satisfaction and will work diligently to resolve any issues swiftly.
How many the minimum order quantity (MOQ) of our products？
Typically, the minimum order quantity for each item is 1,000 units. However, for new customers placing trial orders, we offer a lower starting quantity to ensure a smooth and successful partnership. We are committed to supporting your business needs with flexibility and tailored solutions.
If your order delivery time is urgently.Can you expedite it?
We have a dedicated VIP production channel to expedite orders.
How is the quality of your product?
The material we use is safe enough for food and stable in oven, microwave, dishwasher, fridge and other machines, no matter cold or hot. Many times of QC will be done to ensure what our customers receive has the best quality.
Where is the factory ?
Our factory is located in Chaozhou City, Guangdong Province, China, about 5 hours bus ride from Guangzhou and about 40 minutes taxi ride from Jieyang Chaoshan Airport.All our clients, from home or abroad, are warmly welcome to visit us!
Is the Quality priority?
Chaozhou QIANYUE Porcelain Factory pay attention to quality control from the very beginning to the very end. Our factory has gained TUV Rheinland Assessment Report,BSCI,FDA,LFGB,(EC) No 1935/2004，ISO 9001，ISO45001 safe food test via SGS.
What’s the payment?
We accept T/T, L/C, DA, D/P, Western Union Paypal.
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